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Sr Specialist - Customer Success at Netradyne - ApplyBlast

Sr Specialist - Customer Success

Netradyne

6 months ago

3.6 on Glassdoor

Bangalore

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Specialist in Customer Success at Netradyne drives customer engagement, retention, and expansion through proactive account management and data-driven strategies.

Responsibilities

Drive customer engagement, retention, and expansion at scale
Identify expansion opportunities and work with sales to drive Net Revenue Retention (NRR)
Use customer data and insights to anticipate risks and drive renewals
Manage a large portfolio of customers using automated and one-to-many engagement strategies
Foster strong relationships with customers and measure Customer Experience Scores (CES)

Skills

Qualifications

2-4 years in Customer Success, Account Management, or a related role in a SaaS companyRevenue Ownership MindsetScaled Customer Success ExpertiseCustomer-Centric & Growth-OrientedAnalytical & Data-Driven

About Netradyne

netradyne.com

Headquarters

San Diego, California, United States

Company Size

501-1000 employees

Founded

2015

View Profile

Netradyne provides AI-driven fleet safety and driver-performance solutions centered on its Driver•i camera system and cloud analytics. Using edge-based computer vision and sensor fusion, it detects risky behaviors and road events in real time to deliver alerts, automated coaching, and video evidence that help reduce collisions and improve compliance. The platform surfaces fleet-level insights and integrates with telematics and insurance programs to drive measurable safety and cost improvements. Customers in trucking, delivery, transit and other commercial fleets rely on Netradyne for proactive, data-driven driver coaching and operational decision support.