ServiceNow
The Sr Staff AI Engineer will lead the design, development, and operation of production-grade agentic AI systems that automate identity security actions at enterprise scale. Working on the Access AI team, the role focuses on building multi‑agent architectures, retrieval‑augmented generation pipelines, and safety guardrails to ensure reliable, trustworthy AI deployment. The engineer will also provide technical leadership through architecture decisions, code reviews, and mentorship.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2004
ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceNow.
45% above the average for this role
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