Sr. Staff Customer and Product Quality Engineer

ZT Systems(4 months ago)

Secaucus, NJOnsiteFull TimeSenior$116,250 - $155,000Product and Customer Quality Engineering

About this role

The Sr. Staff Customer and Product Quality Engineer leads customer and product quality efforts for hyperscale/AI server systems, working from new product introduction through high-volume production. This role serves as the customer advocate and escalation point, ensuring issues are resolved and driving continuous improvement across design, process, materials, and test. The position partners with customers, suppliers, and cross-functional internal teams to maintain product quality and customer satisfaction.

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Required Skills

Customer Interface
Escalation Management
Root Cause
Corrective Action
Supplier Management
Continuous Improvement
Data Analysis
Project Leadership
Failure Analysis
Excel

+3 more

Qualifications

BS in Engineering (Electrical/Mechanical/Industrial)
MS in Engineering (preferred)
Lean Six Sigma

About ZT Systems

ztsystems.com

Purpose-built compute, storage, and accelerator equipment for the most demanding applications. ZT Systems designs, manufactures, and deploys solutions that help leading service providers excel.

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