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Sr. Supervisor, Global Training & Quality at Baxter International - ApplyBlast

Sr. Supervisor, Global Training & Quality

Baxter International

4 months ago

Skaneateles, NY

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves leading a team of training facilitators and quality auditors across multiple countries and business segments. The position focuses on overseeing the development, delivery, and evaluation of customer service training and quality programs to ensure they meet regulatory and industry standards. It also includes managing departmental budgets, coaching team members, and utilizing data to improve program effectiveness.

Responsibilities

Lead and manage training facilitators and quality auditors across regions
Oversee the development and delivery of customer service training programs
Conduct regular observations to ensure compliance with quality standards
Develop and manage the department's budget and track expenses
Analyze data to provide recommendations for program improvements

Skills

Qualifications

Bachelor's degree in a related fieldCertified Professional in Learning and Performance (CPLP)Certified Training Professional (CTP)Certified Quality AuditorCertified Internal Auditor

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

View Profile

Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.