Sr Supervisor, WFM Planning & Scheduling
CNX
About this role
A Sr Supervisor, WFM Planning & Scheduling at Concentrix is a senior, full-time remote role based in India focused on workforce management for contact center accounts. The position serves as the primary WFM point of contact for clients and coordinates between onshore and offshore teams to support program performance. It requires at least 2 years of experience and a graduate-level education.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$112k – $151k
per year