gigamon
The Sr. Support Engineer provides advanced technical support to customers using Gigamon solutions, troubleshooting complex networking issues across Layer 2 and Layer 3 technologies. This role involves managing escalations, coordinating RMA processes, and collaborating with internal teams to ensure timely resolution of customer concerns. The position requires strong technical depth and a customer-focused approach to problem resolution.
Headquarters
Santa Clara, California, United States
Company Size
501-1000 employees
Founded
2004
Gigamon delivers network visibility and security solutions that provide network-derived telemetry and deep observability across hybrid and multi‑cloud environments. Its Deep Observability Pipeline and GigaVUE product suite capture, aggregate, filter, decrypt, and deliver “data in motion” to security, monitoring, and analytics tools. Customers use Gigamon to eliminate blind spots, improve threat detection and incident response, and optimize the performance of their security and observability toolchains. The platform integrates with major cloud providers, container environments, and leading security/observability vendors for scalable, centralized traffic visibility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gigamon.
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