Sr Support Engineer | Remote | North America

n8n

2 months ago

4.5 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

A Senior Support Engineer at n8n provides technical support to users, including enterprise customers, through various channels such as tickets and community forums. This role involves diagnosing and troubleshooting issues related to workflow automation, integrations, and performance, while collaborating with the engineering team to resolve complex challenges. Additionally, the engineer will create and maintain documentation, contribute to community knowledge, and continuously identify improvements to enhance product usability and user experience. Strong technical skills in APIs, networking, and familiarity with JavaScript and Docker are essential for success in this role.

Skills

About n8n

n8n.io

n8n is an open-source workflow automation platform that enables businesses to connect various applications and services seamlessly. It allows users to create workflows visually, automating tasks without the need for extensive coding knowledge. n8n supports a broad range of integrations, making it ideal for developers and businesses looking to enhance productivity through customizable automation solutions. Its user-friendly interface and flexibility make it a strong choice for teams aiming to streamline operations and improve efficiency.