Sr Support Operations Specialist

NortonLifeLock Ireland Limited(2 months ago)

HybridFull TimeSenior$112,319 - $150,748 (estimated)Experience Management Operations

About this role

As an Experience Management Operations Specialist, you will play a crucial role in leading cross-functional processes, managing partner relationships, and ensuring content quality across global support channels. This position is centered on improving operational efficiency and enhancing customer experiences through strong analytical skills and stakeholder management.

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Required Skills

Process Design
Governance
Lean Six Sigma
Content Management
Performance Management

Qualifications

Bachelor's Degree

About NortonLifeLock Ireland Limited

norton.com

Norton is a cybersecurity company renowned for its antivirus and online security solutions, trusted by millions around the globe. It offers advanced protection services, including privacy tools and identity theft protection, along with its innovative Genie AI Scam Detection technology designed to combat sophisticated online threats. Norton's comprehensive range of security plans caters to both individual users and businesses, emphasizing user-friendly features and strong online safety measures.

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