genpact
A Senior Technical Lead at Genpact leads the design, development, and management of integrated solutions connecting Microsoft Dynamics 365 Customer Service with enterprise systems like ERP, telephony, and data platforms. The role focuses on enabling seamless omnichannel customer experiences through real-time data flow, AI-driven automation, and robust middleware architectures using Azure services. This position requires deep expertise in API development and contact center technologies to drive 360-degree customer views for global enterprises.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1997
Genpact is an agentic and advanced technology solutions company that uses process intelligence and AI to deliver measurable outcomes for businesses. It enables digital transformation through intelligent automation, analytics, and process optimization across industries. With a global delivery network and deep domain expertise, Genpact partners with enterprises to reimagine operations, improve efficiency, and accelerate value from data-driven insights. The company emphasizes practical, ROI-focused technology solutions that blend AI, automation, and process excellence to drive tangible business results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for genpact.
genpact didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
Microsoft Biz Apps Technical Senior (Power Platform and Dynamics CE)
Hitachi Solutions
D365/Power Platform Solution Architect
Version 1
Enterprise Resource Planning Specialist Bangalore Karn%C4%81taka India
nttdata
Senior Technical Consultant
GoDaddy
Power Platform Developer
Ambient Enterprises
Power Platform Developer
Ryan