Sr. Technical Consultant, CRM and Industry Workflows - Field Service Management

ServiceNow

21 days ago

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Technical Consultant at ServiceNow specializes in configuring and implementing CRM and Industry Workflow products, focusing on Field Service Management. The role involves engaging with customers to optimize their use of the ServiceNow platform through technical guidance, development, and process re-engineering, with an emphasis on driving customer outcomes and satisfaction.

Skills

About ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.