Sr. Technical Representative, IT Operations (TCF)

Philip Morris International(25 days ago)

Mexico City, MexicoOnsiteFull TimeSenior$127,588 - $171,883 (estimated)Information Technology

About this role

The Sr. Technical Representative, IT Operations provides technical support to staff by maintaining, analyzing, and troubleshooting computer systems, hardware, software, and peripherals. The role ensures incidents are tracked and escalated appropriately to meet service level agreements and supports IT operations initiatives and deployments.

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Required Skills

Troubleshooting
Windows
MacOS
Active Directory
DNS
Network Support
File Sharing
PC Maintenance
PC Repair
Hardware Support

+7 more

Qualifications

Diploma
Studying Computer Science

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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