Sr. Technical Support Engineer
ScienceLogic
About this role
The Senior Technical Support Engineer at ScienceLogic is a senior, customer-facing role focused on ensuring customers realize value from the SL1 monitoring platform. The position supports enterprise hybrid cloud and on-premises monitoring environments, works closely with cross-functional teams, and contributes to product stability and customer satisfaction. The role is part of the Technical Support organization within a company driving autonomous IT operations.
Skills
About ScienceLogic
sciencelogic.comScienceLogic delivers an AIOps platform (SL1) that provides unified visibility across hybrid and multi‑cloud IT environments through discovery, topology mapping, monitoring, event correlation, and automation. The platform uses ML‑driven analytics to reduce alert noise, detect anomalies, and accelerate root‑cause identification and remediation. Enterprises and service providers use ScienceLogic to monitor cloud, on‑prem, network, and application stacks and to integrate with ITSM, observability, and DevOps toolchains. Its extensible integrations and automation capabilities aim to improve service uptime, operational efficiency, and delivery of business services.
Recent company news
Yahoo Finance SingaporeU.S.-headquartered ScienceLogic Opens New Office in Nanakramguda, Hyderabad, India
3 days ago
Business WireScienceLogic Recognized as Leader and Fast Mover in GigaOm Radar for Network Validation
2 weeks ago
https://www.varindia.com/ScienceLogic Opens Hyderabad Office to Expand AI Operations in India
2 days ago
Investing.comAppian appoints ScienceLogic CEO David Link to board of directors
1 month ago
Pulse 2.0ScienceLogic: Interview With Co-Founder & CEO Dave Link About The Evolution Of AI, Automation, And Observability
Aug 24, 2025
About ScienceLogic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ScienceLogic.
Salary
$107k – $145k
per year