Sr. Technical Support Specialist - Cybersecurity

As a Senior Technical Support Specialist on the CyberSecurity team, you will provide advanced technical support to customers across the globe via phone, email, and chat to mitigate risks and maintain trust. You will leverage OpenText's suite of solutions including Application Security, Security Operations, Data Protection, and Identity Management to troubleshoot complex issues. The role involves mentoring colleagues, collaborating with engineering teams, and continuously developing skills to improve team performance and client satisfaction.