Sr. Technical Support Specialist
PerkinElmer(3 months ago)
About this role
A Senior Technical Support Specialist at PerkinElmer provides expert-level technical expertise for analytical instrument product lines, supporting internal service teams and customers across the product lifecycle. The role is part of PerkinElmer's scientific solutions organization and interacts with global service networks, vendors, and cross-functional teams to support successful product use and launches.
Required Skills
- Technical Support
- Troubleshooting
- Root Cause
- Training
- Documentation
- Field Service
- Vendor Management
- Warranty Management
- IQ/OQ
- Customer Satisfaction
+1 more
Qualifications
- Bachelor's Degree in Chemistry/Biochemistry/Biotechnology or Similar
- Six Sigma Training
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