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OpenText
The Sr. Technical Support Specialist serves as the primary point of contact for technical inquiries regarding ECM and its integrations, leveraging critical thinking to resolve complex client issues. This role requires strong troubleshooting skills and the ability to collaborate with cross-functional teams to document defects and contribute to the knowledge base. The position involves working in a 24x7x365 environment, potentially requiring shift work and on-call responsibilities.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
6% below the average for this role
1 month ago
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