RCI
The Sr. Technical Support Specialist provides technical support for Rogers Enterprise customers by phone and email, acting as a trusted point of contact to manage service expectations and drive timely resolution of technical issues. This role involves troubleshooting complex wireless and network service problems, coordinating with internal teams and vendors, and ensuring service level agreements are met. The position requires maintaining accurate documentation, preparing incident summaries, and delivering clear communications to customers and stakeholders.
Headquarters
Orlando, Florida, United States
Company Size
1001-5000 employees
Founded
1974
RCI offers points and weeks’ timeshare owners member-only travel access and discounts for hotels, resorts, car rentals, cruises and more. Say hello to your every-trip travel source.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCI.
RCI didn’t post a salary, so this is our estimate from similar listings.
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