Sr. Virtual Training & Instructional Advisor

Wellby Financial(2 months ago)

RemoteFull TimeSenior$122,619 - $164,580 (estimated)Learning & Development

About this role

The Sr. Virtual Training and Instructional Advisor is a strategic learning partner responsible for designing and delivering onboarding and training experiences across the contact center and E-Branch. The role blends instructional design, facilitation, and cross-functional collaboration to accelerate team readiness, promote continuous development, and align learning with operational objectives. It supports service excellence and member engagement to drive performance and growth within the Virtual Contact Center.

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Required Skills

Instructional Design
Facilitation
Onboarding
Training
LMS
Adult Learning
Data Analysis
Coaching
Collaboration
Communication

Qualifications

Bachelor's Degree in Training and Development
4-6 Years of Experience in Learning and Development
Leadership or Supervisory Experience
LMS Experience
Bondable

About Wellby Financial

wellbyfinancial.com

Wellby Financial helps Houstonians and beyond achieve financial prosperity with checking, savings, loans, mortgages, and wealth planning designed for you.

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