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SRE Service Manager at Accenture - ApplyBlast

SRE Service Manager

Accenture

4 months ago

3.9 on Glassdoor

Torino, Italy

Hybrid

Full Time

Junior

0 applicants

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About this role

Accenture is seeking a junior Service Reliability Engineer (SRE) Service Manager to govern complex digital services within the Supply Chain & Engineering sector. The role involves coordinating multidisciplinary teams, defining service metrics, and managing contractual governance to ensure reliability and quality aligned with client SLAs. You will bridge site reliability engineering principles with service management to drive operational optimization and automation.

Responsibilities

Govern complex digital services end-to-end using Site Reliability Engineering principles
Coordinate multidisciplinary teams including SRE, DevOps, and Platform engineering
Define and monitor service metrics such as SLOs and KPIs for performance reporting
Manage contractual service governance including scope and operational commitments
Drive continuous process improvement and automation of service operations

Skills

Qualifications

Bachelor's degree in Engineering, Computer Science, Economics, or STEM

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.