Sr./Lead Channel Account Manager
Help Scout
About this role
Help Scout is seeking a results-driven Channel Account Manager to develop and execute partnership strategies with marketplace and channel partners such as AWS, TD SYNNEX, and Carahsoft. The role focuses on fostering relationships, driving joint go-to-market initiatives, and generating revenue through partner ecosystems, supporting the company's growth and market presence.
Skills
About Help Scout
helpscout.comHelp Scout is a customer support platform that provides businesses with a shared inbox, help center, and live chat software to streamline customer communications. Its tools are designed to facilitate easy management of customer inquiries, ensuring that teams can collaborate effectively while offering top-notch support. Help Scout prioritizes user experience and accessibility, making it an ideal choice for organizations looking to enhance their customer service capabilities.
Recent company news
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About Help Scout
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Help Scout.
Salary
$172k – $183k
per year