Sr.Process Excellence Manager

Encore Capital Group(21 days ago)

San Jose, CAOnsiteFull TimeSenior$111,182 - $149,966 (estimated)Operations

About this role

A Senior Process Excellence Manager at Encore Capital Group is a senior role focused on advancing process excellence and continuous improvement across the company. The position ensures alignment between business units and IT to support organizational objectives and measurable operational improvement.

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Required Skills

Process Analysis
Process Design
Project Management
MS Office
System Query
Stakeholder Management
Requirements Gathering
Performance Metrics
Implementation

Qualifications

Bachelor's Degree

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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