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Staff Backend Engineer at Twilio - ApplyBlast

Staff Backend Engineer

Twilio

22 days ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Staff Backend Engineer on Twilio's Flex Engineering team sets the technical direction for high-scale systems like TaskRouter, owning the architecture for complex, long-term problems across organizational boundaries. This role involves leading design efforts for distributed systems, raising platform availability, and influencing roadmap priorities to support Twilio's customer engagement goals. The position requires strong leadership in mentoring engineers and driving operational excellence within a remote-first environment.

Responsibilities

Set technical direction and own architecture for high-scale backend services
Lead design of large distributed systems changes covering scalability and fault isolation
Drive operational excellence through observability, gamedays, and incident response

Skills

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.