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Staff Business Systems Analyst at Aircall - ApplyBlast

Staff Business Systems Analyst

Aircall

2 months ago

3.2 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Staff Business Systems Analyst will lead the design, configuration, and governance of Aircall's lead-to-cash Salesforce ecosystem, handling complex legacy setups, integrations, and data quality standards. The role partners with RevOps and the GTM Systems team to translate business needs into scalable solutions, manage releases, and mentor junior analysts.

Responsibilities

Design and configure end-to-end lead-to-cash workflows
Lead release management and deployment pipelines for GTMS team
Mentor junior BSAs and conduct Salesforce architecture audits

Skills

Qualifications

Salesforce Administrator certificationSalesforce Platform App Builder certification

About Aircall

aircall.io

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Aircall is an AI-powered customer communications platform for SMBs and enterprises that unifies voice and messaging channels with intelligent AI Agents and AI Assistants for sales and support teams. The platform offers features including real-time coaching, live transcription, automated CRM updates, AI voice agents, and 24/7 autonomous customer coverage. It integrates with 250+ CRM and helpdesk tools including HubSpot and Salesforce, and is trusted by 23,000+ companies worldwide.