Staff Data Analyst – Care Analytics
Back Market
About this role
A Data Analyst at Back Market focuses on improving customer care through analytics, shaping analytical strategies, and driving operational improvements. The role involves working with cross-functional teams to transform contact data into actionable insights that enhance customer experience and business outcomes.
Skills
About Back Market
backmarket.comBack Market is a global online marketplace for refurbished electronics. It connects consumers with certified refurbishment partners to offer devices restored to working condition under quality controls. The company promotes sustainable consumption by reducing electronic waste and extending the life of electronics. By making refurbished tech accessible and competitively priced, Back Market positions itself as a planet-friendly alternative to buying new devices.
About Back Market
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Back Market.