Staff Data Scientist
Intercom(26 days ago)
About this role
A Senior Data Scientist embedded with GTM on Intercom's Research, Analytics & Data Science (RAD) team who uses data and insights to drive evidence-based decisions across sales and solutions. The role focuses on shaping GTM strategy, informing product and commercial priorities, and improving RAD foundations through rigorous analysis and cross-functional collaboration.
Required Skills
- SQL
- Statistics
- Data Analysis
- Communication
- Stakeholder Management
- Experimentation
- Dashboarding
- Data Pipelines
- Data Modeling
- ETL
+7 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.