Staff Data Scientist
Intercom(26 days ago)
About this role
A Data Scientist embedded with GTM at Intercom working within the Research, Analytics & Data Science (RAD) team. The role focuses on using data and insights to inform go-to-market strategy and business decisions while partnering across Sales, Solutions, and product research. It contributes to shaping RAD foundations and supporting evidence-based decision making across the company.
Required Skills
- SQL
- Statistics
- Data Analysis
- Data Pipelines
- Dashboarding
- Experimentation
- Data Storytelling
- Stakeholder Management
- Modeling
- Communication
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.