Staff Designated Support Engineer

Snowflake(1 month ago)

RemoteFull TimeSenior$90,000 - $140,000Global Support

About this role

Snowflake is seeking a Support Engineer to act as a trusted technical partner to high-priority customers, ensuring their technical issues are resolved efficiently while strengthening relationships. The role involves diagnosing complex technical challenges, providing proactive insights, and advocating for customer needs across internal teams.

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Required Skills

SQL
Data Warehousing
Cloud Computing
Troubleshooting
Customer Support
ETL
Performance Tuning
Big Data
Database Management
Scripting

Qualifications

Bachelor’s or Master’s degree in Computer Science or related field
8+ years of experience in technical support or customer success

About Snowflake

www.snowflake.com

Snowflake, Inc. is a cloud-based data warehousing company that provides a highly scalable and reliable platform for data storage, processing, and analytics. Known as the Snowflake Data Cloud, it empowers organizations to seamlessly manage and analyze their data, leveraging AI and advanced analytics tools without the complexity of traditional data management solutions. Snowflake's architecture eliminates data silos, enabling real-time collaboration and driving innovation across various industries. Its user-friendly interface and robust security features make it a preferred choice for businesses looking to harness the power of their data effectively.

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