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Staff Engagement Manager at Kong Inc. - ApplyBlast

Staff Engagement Manager

Kong Inc.

20 hours ago

California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Staff Engagement Manager at Kong leads strategic customer engagements across the entire lifecycle, ensuring successful delivery and value realization of Kong products. This role involves managing project operations, resolving escalations, and driving business outcomes while serving as a key ambassador for customer relationships. The position also supports professional services operations, including resource management, financial reporting, and process improvements.

Responsibilities

Lead billable customer engagements and drive prescriptive outcomes across the entire customer lifecycle
Manage project financial fundamentals and operational activities using PSA tools for reporting and forecasting
Coordinate cross-functional teams and support professional services operations including resource assignment

Skills

About Kong Inc.

konghq.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Kong Inc. is a leading API gateway and service mesh provider, designed to enhance developer productivity, security, and performance across modern architectures. The company's unified platform, Kong Konnect, provides tools for API management, AI gateway integration, and event streaming, enabling seamless connectivity and governance for organizations. With features tailored for API producers and consumers, Kong empowers businesses to build, run, discover, and govern APIs efficiently while supporting AI modernization efforts. Trusted by top companies, Kong is recognized for its ability to accelerate digital transformation and foster innovation in the API ecosystem.