Staff Engineer, Interactive Voice Response - AI/ML

GEICO(3 months ago)

HybridPart TimeSenior$115,000 - $230,000Engineering

About this role

GEICO’s Service Engineering team is building AI-driven, multi-agent systems to transform customer self-service experiences across channels such as voice/IVR and chat. This role focuses on creating large-scale, distributed AI applications that deliver measurable business impact and support GEICO’s customer service innovation. The position sits within a fast-paced, high-growth environment and partners closely with teams across the organization.

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Required Skills

Distributed Systems
AI/ML
Large Language Models
Multi-Agent Systems
Python
Java
SQL
NoSQL
TensorFlow
PyTorch

+13 more

Qualifications

Bachelor’s Degree in Computer Science
Bachelor’s Degree in Information Systems

About GEICO

geico.com

GEICO is a prominent insurance provider that has been trusted by customers since 1936, offering a wide range of insurance products, including auto, motorcycle, homeowners, and renters insurance. The company emphasizes savings and convenience, allowing customers to easily compare rates and benefits online. Known for its strong brand presence, GEICO leverages innovative technology and customer service to deliver comprehensive coverage options tailored to meet diverse needs. With a commitment to affordability and accessibility, GEICO continues to be a leader in the insurance industry.

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