Talkdesk
The Staff Forward Deployed Engineer is a senior, field-based technical leader who translates Talkdesk’s Agentic AI platform into transformative, production-grade solutions for large enterprise customers. This role serves as a bridge between customers and internal product and engineering teams, helping shape long-term strategy and ensuring enterprise standards are met. It requires seasoned technical judgment, strong customer-facing leadership, and a focus on delivering measurable customer value.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2011
Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Talkdesk.
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