Staff IT Support Specialist
SoFi(19 days ago)
About this role
A Staff IT Support Specialist, Jira Administrator at SoFi is a senior IT role based in San Francisco focused on the company's Atlassian ecosystem and enterprise tooling. The role sits within IT Operations and reports to the Senior Director of IT Operations at a fintech national bank.
Required Skills
- Jira Administration
- JQL
- JSM
- Confluence
- ScriptRunner
- API Integrations
- Automation
- Workflow Optimization
- Governance
- User Training
Qualifications
- Bachelor's Degree in Computer Science or Information Technology
- Atlassian Certified Professional (ACP)
About SoFi
sofi.comWelcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
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