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Staff Machine Learning Engineer (Modeling), Support at Block - ApplyBlast

Staff Machine Learning Engineer (Modeling), Support

Block

7 months ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Block's Support ML Modeling team is focused on developing intelligent, automated support systems using machine learning and generative AI across multiple products including Cash App and Square. They aim to create scalable systems that enhance customer support and operational efficiency. The role involves leading ML initiatives and pushing forward the boundaries of conversational AI technology.

Skills

About Block

block.xyz

Headquarters

Oakland, California, United States

Company Size

10001+ employees

Founded

2009

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Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.