Staff Product Designer — AI

Talkdesk(4 days ago)

Porto, PortugalOnsiteFull TimeSenior$156,533 - $209,718 (estimated)Product Design

About this role

Talkdesk is seeking a Senior Product Designer specialized in AI-powered products to lead the design of complex, innovative AI features and experiences. The role combines hands-on design work with strategic vision and requires collaboration across multiple teams to create trustworthy, human-centered AI solutions.

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Required Skills

User Experience
Interaction Design
Information Architecture
Systems Design
Generative AI
Prototyping
AI Tools
Visual Storytelling
Product Thinking
Accessibility

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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