Staff Product Manager - Customer Profile
United States - Genesys Cloud Services, Inc.
About this role
A Staff Product Manager at Genesys will lead initiatives to build the data foundation for personalized, context-aware customer experiences, focusing on identity, profile unification, and real-time data pipelines. The role drives the evolution of the Unified Customer Profile and event data platform to enable AI-powered orchestration at global scale. The position collaborates across Product, Engineering, and Architecture teams to design scalable APIs, schemas, and governance that ensure trustworthy customer context.
Skills
About United States - Genesys Cloud Services, Inc.
genesys.comRocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
Recent company news
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Oct 14, 2025
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Apr 15, 2025
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Jun 16, 2025
About United States - Genesys Cloud Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$128k – $238k
per year
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