Staff Site Reliability Engineer

Talkdesk(6 months ago)

Bengaluru, IndiaOnsiteFull TimeSenior$143,326 - $192,778 (estimated)Site Reliability Engineering

About this role

A Senior Site Reliability Engineer at Talkdesk will contribute to the engineering organization focused on improving developer experience and platform reliability. The role supports the company’s contact center platform by ensuring high availability and fault tolerance while helping evolve the internal PaaS and engineering tooling. The position partners with software engineers and product teams and promotes a culture of operational excellence and continuous improvement.

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Required Skills

Site Reliability
DevOps
Developer Experience
Kubernetes
Terraform
Ansible
Helm
Python
Bash
Linux

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About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.