Staff, Site Reliability Engineer

Walmart(1 month ago)

United States, Bentonville, AROnsiteFull TimeSenior$110,000 - $220,000Customer Care Technology

About this role

A Principal Site Reliability Engineer on Walmart’s Customer Care Technology team will lead efforts to make customer service platforms resilient, scalable, and performant for millions of users. The role sits in Walmart Global Tech’s Enterprise Business Systems organization and focuses on embedding SRE principles across engineering and product teams to improve customer experience and operational excellence.

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Required Skills

Observability
Automation
Incident Response
CI/CD
Distributed Systems
Scalability
System Architecture
On-Call
SLIs/SLOs
Mentoring

Qualifications

Bachelor's Degree in Computer Science
Master's Degree (Preferred)
SRE Certification (e.g., IBM Cloud Site Reliability Engineer)

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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