americanexpress
This role involves designing, building, and operating production-grade agentic AI systems that power autonomous workflows and customer-facing experiences within a regulated financial services environment. The Staff Software Engineer will drive technical direction, define architecture patterns, and lead cross-functional initiatives to deliver scalable, reliable, and safe AI capabilities. The position requires deep expertise in LLM integration, agent orchestration frameworks, and distributed systems, while mentoring senior engineers and influencing technical strategy without formal authority.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1850
American Express (Amex) is a global financial services company that issues charge and credit cards and provides banking and payments solutions. It offers cardmember rewards and travel benefits, gift cards, personal savings accounts, business services, merchant solutions, and insurance products. Amex is known for premium customer service, rich membership benefits (points, travel perks, and protections), and tools for expense management and fraud prevention. Consumers and businesses choose American Express for its rewards-driven products, travel-focused perks, and integrated digital and merchant acceptance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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