Staff Software Engineer, AI & Automation

mozilla.ai(1 month ago)

RemoteFull TimeSenior$138,000 - $217,000IT / Digital Workplace

About this role

Staff Software Engineer to lead Mozilla’s Service Desk and digital workplace initiatives, focusing on AI-driven service enablement, automation, and platform ownership. The role owns end-to-end platform lifecycle, enterprise AI integrations, and drives adoption while ensuring security, governance, and user experience. This is a lead-level position that partners across teams, handles escalations, and mentors engineers to scale automation and intelligent workflows.

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Required Skills

Python Scripting
Automation
GenAI
Enterprise AI
SaaS Integrations
APIs
Webhooks
Chatbots
RPA
Workflow Engines

+16 more

Qualifications

ITIL 4 Foundations

About mozilla.ai

mozilla.org

Mozilla is a global non‑profit organization dedicated to keeping the internet open, secure, and under people’s control — summed up by its motto “Internet for people, not profit.” It builds open‑source products like the Firefox browser and privacy‑focused tools, and conducts research, advocacy, and standards work to promote user privacy, competition, and a healthy web ecosystem. Mozilla’s work is sustained by a global community of contributors, partnerships, donations, and a mix of mission‑driven ventures, with opportunities to join or contribute through careers and volunteer programs.