Mozilla

Staff Software Engineer, AI & Automation

Mozilla

3 months ago
Remote
Full Time
Senior
4 applicants
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Mozilla
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About this role

Staff Software Engineer to lead Mozilla’s Service Desk and digital workplace initiatives, focusing on AI-driven service enablement, automation, and platform ownership. The role owns end-to-end platform lifecycle, enterprise AI integrations, and drives adoption while ensuring security, governance, and user experience. This is a lead-level position that partners across teams, handles escalations, and mentors engineers to scale automation and intelligent workflows.

Skills

Qualifications

ITIL 4 Foundations
Mozilla

About Mozilla

mozilla.org

Mozilla is a global non‑profit organization dedicated to keeping the internet open, secure, and under people’s control — summed up by its motto “Internet for people, not profit.” It builds open‑source products like the Firefox browser and privacy‑focused tools, and conducts research, advocacy, and standards work to promote user privacy, competition, and a healthy web ecosystem. Mozilla’s work is sustained by a global community of contributors, partnerships, donations, and a mix of mission‑driven ventures, with opportunities to join or contribute through careers and volunteer programs.

About Mozilla

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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