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Staff Software Engineer, AI Platform & Enablement at Zendesk - ApplyBlast

Staff Software Engineer, AI Platform & Enablement

Zendesk

3 days ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

This role involves designing, building, and operating backend services and cloud infrastructure to support Zendesk's App Foundry and employee AI platform. The engineer will create reusable integration patterns, guide teams in transitioning prototypes to production systems, and ensure secure, auditable workflows for AI assets. Collaboration with global teams and adherence to platform standards are essential for success.

Responsibilities

Design and build backend services and cloud infrastructure on GCP
Create reusable integration patterns and deployment pipelines for product teams
Review architecture and guide teams toward durable production-ready designs

Skills

Qualifications

Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.