Genesys
The Staff Software Engineer, MCP and A2A role at Genesys involves designing and building AI-powered orchestration systems, including MCP servers, agent-to-agent communication layers, and multi-step agentic workflows for production environments. This hands-on position requires owning the end-to-end development, reliability, and observability of complex agent systems while collaborating with principal engineers and other team members. The role focuses on shipping robust, secure, and scalable AI technologies used by thousands of organizations worldwide.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
Genesys didn’t post a salary, so this is our estimate from similar listings.
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