Staff Software Engineer, Site Reliability (SRE)
character.ai
About this role
The Staff Software Engineer, Site Reliability (SRE) at Character.AI is responsible for maintaining and optimizing the reliability, scalability, and performance of a large-scale infrastructure supporting millions of daily users. This role involves collaborating with development teams to implement CI/CD processes, develop automation tools, establish SLAs and SLOs, and manage incident responses. Candidates should have over 5 years of experience in DevOps/SRE, proficiency in Python, Golang, SQL, and familiarity with cloud platforms like GCP, as well as tools such as Kubernetes and Terraform. The position also includes on-call duties and planning for disaster recovery to ensure continuous service availability.
Skills
About character.ai
character.aiCharacter.ai is an innovative AI chat platform that brings users the unique experience of conversing with millions of AI characters within interactive chat scenarios. Users can engage with diverse personalities ranging from fictional characters to created personas, unlocking endless possibilities for storytelling and adventure. The platform's engaging interface and deep character interactions allow users to explore imaginative scenarios, connect with various narrative styles, and create their own immersive experiences in a friendly and captivating environment.
Recent company news
Ars Technica"Use a gun" or "beat the crap out of him": AI chatbot urged violence, study finds
18 hours ago
Character.AI BlogTaking Bold Steps to Keep Teen Users Safe on Character.AI
Oct 29, 2025
Center for Countering Digital Hate | CCDHHow popular AI chatbots are enabling the next generation of school shooters and extremists
1 day ago
CBS NewsCharacter AI chatbots engaged in predatory behavior with teens, ignored suicide threats, families allege
Jan 8, 2026
CNBCGoogle, Character.AI to settle suits involving minor suicides and AI chatbots
Jan 7, 2026
About character.ai
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for character.ai.
Salary
$150k – $300k
per year