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Staff Tech, Customer Svc at RTX - ApplyBlast

Staff Tech, Customer Svc

RTX

5 months ago

3.7 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

As an Order Management Specialist at Collins Aerospace (RTX), you will manage OE orders for Commercial Seating & Furniture while serving as the primary contact for the customer. You will process and monitor customer issues utilizing CRM and ERP systems, verify order details, and ensure timely communication regarding shipping, pricing, and cancellations. This role requires proactive reporting of hazards and collaboration with supply chain, quality, and other stakeholders to solve complex problems in the aerospace and defense industry.

Responsibilities

Manage OE orders for Commercial Seating and Furniture as primary customer contact
Process and monitor customer issues using CRM and ERP systems from initiation to closure
Verify order details including part numbers, quantities, pricing, and shipping information
Coordinate across supply chain, shipping, and quality teams to resolve customer concerns
Proactively report observed hazards and provide safety recommendations to ensure wellbeing

Skills

Qualifications

Bachelor's Degree6 years of relevant experience

About RTX

rtx.com

Headquarters

Arlington, Virginia, United States

Company Size

10001+ employees

Founded

2020

View Profile

At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.