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Staff Technical Support Engineer - Windows & Identity Security at SentinelOne - ApplyBlast

Staff Technical Support Engineer - Windows & Identity Security

SentinelOne

1 day ago

4.4 on Glassdoor

Brno, South Moravia, Czech Republic

Hybrid

Full Time

Senior

0 applicants

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About this role

The Staff Technical Support Engineer - Windows & Identity Security role provides responsive, high-quality technical assistance to enterprise and public sector customers, investigating and resolving technical issues across Windows, Identity, networking, and security environments. The position involves troubleshooting deep technical issues, owning customer cases from investigation to resolution, and collaborating with specialized support engineers on complex problems. Success in this role requires technical curiosity, disciplined troubleshooting, customer empathy, and a commitment to continuous learning and improving frontline support capabilities.

Responsibilities

Provide technical support and resolve issues across Windows and Identity environments
Investigate and troubleshoot deep technical issues including crash dumps and logs
Document troubleshooting activities and contribute to knowledge articles and guides

Skills

About SentinelOne

sentinelone.com

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2013

View Profile

SentinelOne is a cybersecurity company that provides an AI-powered platform for endpoint, cloud, identity, and data security. Its products help organizations prevent, detect, and respond to threats across devices, workloads, and enterprise environments.