PALO IT
The Staff Technical Support Engineer specializes in SASE with a primary focus on Palo Alto Networks Prisma Access, serving as the technical backbone for enterprise customers by resolving complex architectural challenges at the intersection of networking and security. This senior role involves mentoring junior engineers, interfacing directly with Product Management and Engineering to influence product improvements, and acting as a technical authority for premium accounts. The position requires deep expertise in Prisma Access, GlobalProtect, and cloud-managed service configurations to ensure seamless service delivery.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2005
Palo Alto Networks is a global cybersecurity leader that delivers integrated security platforms to prevent cyberattacks across networks, cloud environments, and endpoints. Its portfolio includes next‑generation firewalls, cloud‑native security (Prisma Cloud), AI‑driven detection and response (Cortex), and Zero Trust networking and secure access solutions for hybrid workforces. The company combines hardware and software with threat intelligence, consulting, managed services, and training to help CISOs, SOCs, cloud architects and network teams automate and scale security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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