Staff VP Digital Claims Operations

The Staff Vice President, Digital Claims Operations drives the digital transformation of claims processes within Health Benefits Operations, integrating strategic planning, process optimization, analytics, and technology implementation. This role focuses on enhancing operational efficiency, processing accuracy, and service quality across claims management while leading AI, automation, and advanced analytics initiatives. The position requires hands-on leadership for transformation efforts and serves as the claims analytics domain lead to support enterprise actuarial reserving and Cost of Care initiatives.