Standard Operating Procedure Manager

A Senior SOP Manager leads the lifecycle management of Standard Operating Procedures for the Kestra Financial Operating Group, establishing governance frameworks and ensuring documentation meets regulatory and operational standards. The role involves launching collaborative documentation platforms like Confluence, defining criteria for SOP necessity, and coaching a network of cross-functional specialists to maintain accurate, usable process records. This strategic position requires translating complex operations into clear standards while partnering with technology and leadership to drive process simplification and adoption.