State Programs Member Engagement Specialist (Facilitated Enrollment)
Healthfirst
About this role
A MarketPlace Facilitated Enroller at Healthfirst educates members on healthcare plans and assists with recertification, enrollment, and coverage management. The role involves engaging members through phone or in-person interactions, managing applications, and educating on digital tools.
Skills
Qualifications
About Healthfirst
healthfirst.orgHealthfirst is a not‑for‑profit health insurer focused on serving New Yorkers with a range of plans including Medicaid, Medicare Advantage, Child Health Plus, the Essential Plan, and individual & family coverage across New York City, Long Island, Westchester and nearby regions. The company emphasizes coordinated, community‑focused care through a large provider network, care management programs, preventive services, and support for social needs. Healthfirst provides member tools and customer support for plan selection and access to services, and runs quality and population‑health initiatives aimed at improving outcomes and reducing disparities.
Salary
$51k – $75k
per year