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Store - DC-LAUREL, MD at Michaels - ApplyBlast

Store - DC-LAUREL, MD

Michaels

3 months ago

3.2 on Glassdoor

Laurel, Maryland, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Sales Manager leads a high‑performing selling culture in the store, overseeing front‑end and service operations to drive sales results and an engaging customer experience. The role includes coaching staff, ensuring compliance with policies and SOPs, and managing various in‑store programs such as balloons, loyalty rewards, and custom framing while supporting key sales and service KPIs.

Responsibilities

Lead store sales and service operations
Coach team on customer experience and selling behaviors
Oversee BOPIS and Same Day Delivery fulfillment
Manage loyalty program enrollment and retention
Ensure compliance with SOPs and asset protection standards

Skills

About Michaels

michaels.com

Company Size

1-10 employees

View Profile

Shop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.