Store Operations Manager (GM)
Insomnia Cookies(1 month ago)
About this role
The Store Operations Manager (GM) at Insomnia Cookies oversees day-to-day operations of the Bellingham, WA store, ensuring smooth execution of all in-store activities. The role includes building and leading a diverse team, fostering a strong service culture, and maintaining brand standards. This position supports a fun, entrepreneurial environment with structured training, mentorship, and opportunities for rapid professional growth.
Required Skills
- Staff Management
- Team Coaching
- Hiring Process
- Customer Service
- Food Quality Control
- Store Cleanliness
- Inventory Management
- Local Marketing
- Employee Recognition
- Sales Performance
+8 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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