Store Operations Manager (GM)
Insomnia Cookies(1 month ago)
About this role
The Store Operations Manager (GM) at Insomnia Cookies oversees day-to-day operations of the Starkville, MS location, ensuring smooth store performance and alignment with brand standards. The role focuses on building and leading a diverse hourly team while maintaining a culture that emphasizes cookie quality, guest experience, and sales performance. This position sits within a fast-growing, entrepreneurial company offering structured training, mentorship, and clear advancement opportunities. The manager is expected to work some mid-to-late shifts, particularly later in the week.
Required Skills
- Staff Hiring
- Staff Coaching
- Team Development
- Customer Service
- Food Quality Control
- Store Cleanliness
- Inventory Management
- Local Marketing
- Employee Recognition
- Leadership
+9 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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