Store Operations Manager

Insomnia Cookies(1 month ago)

East Lansing, MIOnsiteFull TimeManager$56,122 - $75,275 (estimated)Operations

About this role

The Store Operations Manager (GM) oversees the daily operations of Insomnia Cookies’ East Lansing store, ensuring an exceptional in-store experience for guests. The role focuses on leading and developing a part-time hourly team, maintaining brand standards, and upholding a strong culture centered on cookie quality and hospitality. This position supports the company’s growth by driving store performance and fostering an engaging, entrepreneurial environment.

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Required Skills

Staff Hiring
Staff Coaching
Team Development
Customer Service
Food Quality Control
Store Cleanliness
Inventory Management
Local Marketing
Employee Recognition
Hospitality

+9 more

About Insomnia Cookies

insomniacookies.com

Insomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.